"We Keep Your Food Cold - Clothes Dry - Ice Frozen - Refrigerator Running - Washer Washing - Stove Burnin' - Oven Heating and more!"

Our Name Says It All:  We "GOFAR" to service and repair your appliance!!!

Houston:  713-681-4343   |    Katy:  713-681-4344

2200 North Loop West #124
Houston, TX 77018

ph: Houston: 713-681-4343
alt: 713-681-4344

brian@gofarservicesllc.com

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Refrigerator Repair Problems, Tips and Common Repair Issues:

UPDATE:  For more tips on fixing your appliance please visit our new "XYZ Do It Yourself Guide"

  • We Say This...

    By far, we receive a large quantity of calls from customers with refrigerator repair problems and refrigerator repair questions along with the consumer being frustrated with their refrigerator not working and needing repair.  Customers generally are not happy with their refrigerator needing repair at such a young age (2-6 years).  The cold hard fact is this, refrigerators aren't made like they use to!  Refrigerators are made to break and need repair and certain brands need that repair quicker than others.  Even after saying this, there are "good" brands of refrigerators and there are "bad" brands of refrigerators.  Lets discuss these refrigerators by brand and by common repair issues.
  • IMPORTANT:

    Please never attempt to fix, repair or service your refrigerator or appliance on your own.  You can be seriously injured.  We offer appliance and refrigerator repair services by a trained professional.  We will however provide some "do it yourself" tips below for common refrigerator and repair problems that do not require replacement parts.

  • Common Refrigerator Repair Issues:  

    • Hmm Click Sound, Refrigerator not cooling -  This normally happens just after a thunderstorm when your lights flickered on and off several times inside home.  This problem can also just randomly happen caused by relays burning out.  If you are experiencing this problem with your refrigerator turn the temp control to zero or unplug the refrigerator.  Your refrigerator will then need to be serviced by a trained technician.  I find that 80% of the time the compressor is fine but the run, start and overload relays need replacing.  Cheap repair compared to the cost to buying a new refrigerator.
    • Not Cooling, Ice on back wall in freezer - Another symptom of this is the "freezer side" of refrigerator is cooling ok but the "refrigerator side" of refrigerator isn't.  This is known as a "defrost problem" and due to the complexity of troubling shooting what part needs replacing within the defrost cycle we suggest having a technician service the refrigerator.
    • Can't Get Water Out The Water Dispenser On My Refrigerator - This "may" be caused by a water valve or blockage within the water line.  BUT, if you are having this problem on a GE side by side refrigerator and you purchased your refrigerator after 2001 you may want to scroll down and read our section below about GE refrigerators for a possible easy fix.
  • Whirlpool, Kenmore and Maytag Refrigerators:

    Great Refrigerators!  Make one of these brands of refrigerators your next refrigerator purchase, you won't regret it!  Last 20 years if not longer!  When these brands of refrigerators do break and needs repair it will only slightly sting your pocket book.
  • General Electric (GE) Refrigerators:

    Good looking refrigerator but has slightly more problems than Whirlpool, Kenmore or Maytag refrigerators.  Within the past 10 years GE has decided to use a computer board or "mother board" (sometimes 2 computer boards) to operate everything on their refrigerator along with several thermistors, power inverters, dc motors for condenser and damper motors etc.  The pros to this is the refrigerator will operate more efficient than the above listed brands of refrigerators.  The cons are, GE refrigerators are more expensive to fix and the slightest power surge can burn out the computer board and all the dc motors.  Other currently known problems with GE refrigerators are issues with getting water out the freezer side of the refrigerator door.  This is usually caused by the insulation in the freezer door not adequately insulating therefore causing the water dispenser line to freeze.  This can be solved by opening the freezer door, turning off your GE refrigerator and letting the "door" defrost for 4-8 hours.  Obviously this can be a bit of a burden since your refrigerator won't be operational during this time period. Note:  This problem only occurs in General Electric (GE) refrigerators 2001 and newer.
  • Frigidaire Refrigerators:

    Frigidaire refrigerators are the absolute worst refrigerators on the market.  These refrigerators are notoriously known for their weak compressors among other problems.  When a compressor goes bad it is usually not worth repair, especially for Frigidaire brand refrigerators.  Though Frigidaire does back their refrigerator compressors and sealed systems with a 5 year warranty, you will have to wait days if not weeks to have an Frigidaire authorized service technician look at the refrigerator and have to pay a huge service charge to get them out and then guess what?  You will have the problem again!  Note:  There is a chance that the compressor is ok and instead relays may need to be replaced when it comes to cooling problems.  You can always request service from GOFAR Services, LLC for only $47.50 to check and service or repair your refrigerator.  We service and repair many brands of refrigerators and appliance's in the Houston, TX and surrounding areas such as Katy, TX - Spring, TX and the Woodlands, TX.
  • Viking Refrigerators, Samsung Refrigerators and LG Refrigerators:

    We service these "high end" refrigerators too.  These refrigerators contain the same cooling types of problems as brand refrigerators mentioned above.  Please note that it can take longer to service or repair these refrigerators because very few appliance repair companies repair these brands of refrigerators and parts usually have to be ordered.  These refrigerators can usually be repaired within 3-7 business days. (sometimes sooner depending on what's wrong with the refrigerator).  Also know that Subzero refrigerators often have two compressors - one operating cooling in the "refrigerator-side" of the refrigerator and one operating the "freezer-side" of the refrigerator therefore these refrigerator don't usually have defrost type problems however Subzero refrigerators have two of everything when it comes to cooling systems

At GOFAR Services, LLC we strive to make our customers completely satisfied.  All of our refrigerator and appliance repair technicians are highly skilled/trained professionals who pride themselves in fixing appliances.  We provide a "One Year Warranty" on all parts and labor.  On some refrigerator repair jobs where compressors are replaced an extended warranty may be purchased in addition to the "One Year Warranty".  Ask for details!  GOFAR Services, LLC technicians service and repair refrigerators all over Housont, TX | Katy, TX | Spring, TX | Woodlands, TX | Tomball, TX and more!  When an appointment has been made to repair your refrigerator or washer dryer etc., our technicians will give a courtesy call approximately 30 minutes before they arrive.  Have multiple appliance's that need repair? No problem! We can diagnose several appliance problems at no additional charge!

Do you know what a mullion is?  It is the "wall that contains heaters" that separates the "refrigerator" from the "freezer".  The mullion can become very hot to the touch, so much so that you can barely keep your hand on it.  If the mullion on your refrigerator is warm or getting hotter you may need to check the condenser coils.  The condenser coils on your refrigerator are usually located behind the refrigerator next to the compressor.  The coils on the refrigerator can usually be accessed by removing the "kick plate" or "grill" on the front bottom of the refrigerator.  Once "kick plate" is removed from the refrigerator you should be able to see the the coils that are covered in lint and dust.  You can easily clean the coils by using a vacuum hose to suck out all the lint from the refrigerator coils.  Note:  Unplug the refrigerator first!  Be careful not to puncture the coils.  Doing so will result in freon leaking out of the sealed system and the refrigerator will then require expensive repairs.  On GE refrigerators coils can be found behind the refrigerator and behind the bottom access panel (A tooth brush works PERFECT for cleaning the coils on GE refrigerators!).  If cleaning your coils on your refrigerator does not fix your problem you may need to have your appliance repaired or serviced by a professional.

Copyright 2011 GOFAR Services, LLC. All rights reserved.

2200 North Loop West #124
Houston, TX 77018

ph: Houston: 713-681-4343
alt: 713-681-4344

brian@gofarservicesllc.com